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‘ZOE MATTHEWS’

Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ZOE MATTHEWS’s relationship with you in relation to this website.
The term “ZOE MATTHEWS” or “us” or “we” refers to the owner of the website whose registered office is xxxxxx. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
	•	The content of the pages of this website is for your general information and use only. It is subject to change without notice.
	•	Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
	•	Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
	•	This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
	•	All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
	•	Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
	•	From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
	•	You may not create a link to this website from another website or document without CD DOG TRAININGS prior written consent.
	•	Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.


Please contact zoe@zoematthewsromances.com at any time with any questions, complaints or enquiries. 

It is ZOEMATTHEWSROMANCES.COM's policy to respect your privacy regarding any information we may collect from you or which you may provide to us, in the circumstances set out below. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose, safeguard and otherwise make use of your personally identifiable information (“Personal Data”).
We will only collect and use your Personal Data where:
• we have lawful grounds to do so, including to comply with our legal obligations;
• we are performing a contract with you for our services; and
• we have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those interests.
For the purposes of the EU General Data Protection Regulation ((EU) 2016/679) (“GDPR”), we, Zoe Matthews, are the “data controller”. If you have any questions about this policy or about how we use your Personal Data, please contact us via our contact details at the end of this policy.
This policy is effective as of May 2018. We review our privacy practices on an ongoing basis, and as such we may change this privacy policy from time to time. Please check this page frequently to ensure you are familiar with its current content.
1. Personal Data we collect via our website - ZOEMATTHEWSROMANCES.COM (the“Website”)
Personal Data that you provide to us
We only collect Personal Data where you choose to interact with us on the Website in the following ways:

   Activity
      Types of Personal Data Collected
   When you sign-up to:
• receive free content, including
eBooks, videos and offers;
   • Email address
• First name
• Last name
  When you purchase a book directly from us
   • Name
• Email address
• Phone number
• Any Personal Data which you
provide to us in the free text box
of the form
• Payment method choice (payment
details are held by our payment processor, not us)
  When you complete the media enquiries form
   • Name
• Email address
• Phone number
• Any Personal Data which you
provide to us in the free text box of the form
     Data that we collect automatically
We automatically collect certain information when you visit our Website – such as the type of browser and operating system you are using, and the domain name of your Internet service provider. We do not link this information with any Personal Data.
We may also collect data automatically through our use of cookies on the Website. Please see our cookie policy to find out about the types of cookies we set and why, and how you can adjust your settings to disable cookies.
2. Use of your Personal Data
We will only use your Personal Data when the law allows us to. Most commonly, we use your Personal Data to:
• process and manage your use of our website;
• respond to your questions, comments and requests;
• where you have opted-in to receive marketing from us, deliver communications that are relevant to your preferences / may be of interest to you;
• improve our services and Website through analysis of information.
3. Sharing of your Personal Data
We take your privacy seriously and will not share your Personal Data with others, except as permitted by applicable law or as set out below:
We share Personal Data as necessary with third parties who provide services or functions on our behalf and who require the information to provide those specific services to us. These third parties may include social media advertising platforms such as Facebook and Google Adwords for the purpose of custom audience generation and the development of targeting criteria for other audiences. Please note that we have appropriate data privacy safeguards in place with third parties with whom we share Personal Data as described above and who are providing services or functions on our behalf.
4. Keeping your Personal Data secure
We have implemented security policies and technical measures to safeguard the Personal Data we collect. We maintain physical, electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard Personal Data from accidental loss, destruction or damage and unauthorised access, use and disclosure.
5. Retention periods for use of your PersonalData
We will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise as communicated to you. We review the Personal Data we hold at regular intervals and delete permanently or anonymise any Personal Data which is no longer necessary.
6. Children
This Website and our services are aimed at adults, and we do not knowingly collect any Personal Data relating to children aged under 15 years old. If you are under the age of 15, please do not provide us with any of your Personal Data, including your email address.
7. Access to and control over your Personal Data
You have legal rights under applicable law in relation to your Personal Data. You can ask the following questions, or take the following actions, at any time by contacting us via email zoe@zoematthewsromances.com or via our postal address:
• see what Personal Data we hold about you (if any), including why we are holding it and who it could be disclosed to;
• ask us to change/correct your Personal Data;
• ask us to delete your Personal Data;
• object to the processing of your Personal Data;
• ask us to restrict the processing of your Personal Data;
• withdraw any consents you have given us to the processing of your Personal Data; and
• express any concerns you have about third parties’ use of your Personal Data.
8. Change of purpose
We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to have an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
9. ContactUs
Our full details are: ZOEMATTHEWSROMANCES.COM Email for Privacy Questions: zoe@zoematthewsromances.com
Postal Address: